How do I insure my Roxx Fatbike/Folding bike?

GOOD NEWS: our insurer has confirmed that our fatbikes / folding bikes are insurable again. This does not apply to all brands of electric bikes. We are proud that Roxx is one of the small group of providers where insurance for fatbikes / folding bikes can be taken out.

Take out your insurance immediately >

Any questions? Contact us! Info@roxx.bike or 085-3038850

There are many different suppliers of electric bicycles. Why you should choose a Roxx is a logical question. The answer is simple - choose quality and service! At Roxx we only use the very best bicycle parts and the latest technology, which means that the quality and lifespan of your bicycle is many times higher. This also saves you on repair costs and maintenance.

Service & warranty – that’s what we stand for! Anyone can sell a bike, but what happens when there are problems? Has your bike been stolen, is your bike damaged or defective, or do you simply have additional questions? At Roxx, we have a team of expert mechanics and advisors ready to answer all your questions and solve your problems so that you can quickly get back on the road.

No, you don't need a driver's license to ride a Roxx and a helmet is not mandatory. Of course it is wise to wear a helmet.

Yes, all Roxx fatbikes/folding bikes are approved by the Dutch Environmental and Transport Inspectorate (ILT) and are therefore 100% legal in the Netherlands.

We take the government's rules very seriously. This means that the Roxx is allowed to drive a maximum of 25 km per hour on public roads and has no throttle.

There are several providers who sell tuning kits or offer to tune electric bicycles. This is illegal and you are not insured in the case of a tuned bicycle. If you have an accident, this will have major consequences. In addition, we do not guarantee any damage in any way. The risk lies with the customer himself and the guarantee expires immediately. So know where and from whom you buy.

The battery charges from 0 to 100% in an average of 5 to 7 hours. This depends on the bike model.

1. Make it difficult for thieves with multiple locks

It may sound obvious, but it is important to secure your bike properly. You do not do this with one lock, but with two. A ring lock and a chain lock.

Preferably choose a certified ART lock. This qualification indicates the theft resistance. According to the ANWB , insurers accept an ART2 lock for bicycles. ART3 is even better, but those locks are a lot heavier and more expensive.

2. Use your locks wisely

If you have bought an extra lock, it is also important that you use it in a smart way. When you lock your bike, do not let the chain lock hang on the ground or touch a wall. It is then much more difficult for thieves to break the lock.

3. gps tracker & tracking service

The Roxx bikes are equipped with a GPS tracker as standard, so you can always trace the location of your bike. If you have a Roxx bike, you can activate the Fris Opsporingen control room 24/7 with one push of a button in case of theft. This way your Roxx bike is maximally protected.

4. Choose the right parking spot

If you park at home, lock your e-bike inside with a floor or wall anchor if possible. If you don't have that option, make your bike as unattractive as possible for thieves. You can read more about that in tip five.

Are you on the road? Always think carefully about where you park your bike. If there is a guarded bike shed, choose that. Sometimes this costs money, but more and more sheds are free. On the NS website you can read about guarded bike sheds at the station.

Is there no guarded bicycle shed? Then secure the bicycle to an object that is firmly in the ground. "This prevents thieves from simply picking up the bicycle and taking it with them," Bert Gelling of the ANWB previously told Radar . Preferably choose a well-lit place where many people come. Thieves are generally less likely to dare to strike there.

5. Make your bike unattractive

It is often possible to remove parts from your e-bike, making the bike a lot less attractive to thieves. Think for example of the display and the odometer.

You can also remove the battery (if it is removable) from your bike, which are worth hundreds of euros. Nowadays, many batteries can also be locked. Unfortunately, this lock is often still quite easy for thieves to break open.

Your warranty will be voided immediately if you – without consultation – touch the Roxx settings yourself and/or start tinkering with your Roxx bike yourself. Always discuss this with us before you start.

The warranty also expires if you purchase the bicycle second-hand from a third party.

Yes, it is possible to pay in installments. This can be done via spraypay & payin3. The delivery time is then a little longer than normal.

By the way, a pre-order cannot be paid in installments.